Want Free Shipping? All
total orders over $200 includes FREE Ground Shipping.
|
The
Details: |
|
We try to make
shipping/handling charges simple for ground shipments.
|
|
Ground shipping charges
are based on total price of order.
|
|
Orders $99.99 or
less are charged $6.99 shipping.
|
|
$100.00 to $149.99;
$8.49.
|
|
$150.00-199.99;
$9.99.
|
|
Over $200.00 have no handling/shipping
charges for ground.
|
|
For Alaska,
Hawaii, and Islands See Below
|
|
|
MOST orders 1-3 lbs total weight are
shipped USPS Priority Mail. Although the USPS doesn't guarantee 2-3 day
delivery, Priority Mail usually IS delivered within that time period. |
| |
|
Our most common
shipping boxes are USPS Priority: |
 |
 |
|
5 3/8" x 8 5/8" x1 5/8" |
7" x 7"
x 6"
|
|
For Very Small Items |
For Most Orders Less than 2
lb. |
|
Caution: If
your mailman doesn't leave packages when you are not
there, he might leave a Call Tag and you will have to go
to your nearby US Post Office to get the package. |
|
USPS Priority does not have a tracking
system. We can only provide the shipping date, confirmation number, and the estimated time of
delivery.
Orders more than 4 lbs will be shipped
either USPS Priority or FedEx Ground at our determination.
It is
CRITICAL you supply us
with both a USPS deliverable address and and actual delivery address. Since your
order may be shipped either method, it can cause confusion if you only give us a
PO Box number and we need to ship FedEx OR if you give us an actual address but
no mail delivery is made to that address and we are shipping USPS. Any parts
that are returned to us because of this and you wish to have the order reshipped
to another address will carry a surcharge to do so.
If you wish to ship
FedEx
Overnight, 2nd Day Air, or 3 Day Select that option will be offered at checkout.
The following gives the estimated shipping time for your order when shipped
FedEx
Ground from us. We usually ship 1-2 business days after receipt of your order when parts are in stock.
If your order is time sensitive requiring immediate shipping, contact us at
shipping@clearcreekspas.com
requesting expected shipping date. Otherwise we will ship when available. If we
know that the part will be out of stock for any serious period of time and the
part is repair sensitive, we will
contact you.


 |
|
Orders to Hawaii, Alaska,
and US Territories usually have a surcharge due to added charge from shipper.
Normally that surcharge will automatically be added to your order at checkout.
If checkout fails to add enough shipping charges we may contact you for the
added cost before the shipment is made. If that is the case, we will email you
quickly to avoid any lengthy delay.
|
S If
you would like a confirmation of stock and shipping date, email your
request to:
shipping@clearcreekspas.com
or
Live
Chat.
S
Parts ship in 1-2 business days AFTER
your order is received.
S
1-4 day delay in shipping is normally not notified. If your order is
time sensitive, contact the above
address.
S
Any special request please email at
shipping@clearcreekspas.com
or
Live
Chat.
S
All shipments are made FOB Denver. Liability
for delivery and damage to any order is between you
and the carrier. Upon shipment from us,
damage and claims are between you and
the carrier. If you request, we can add
insurance or to guarantee actual
receipt, written signature. Any delivery confirmed by the
carrier as delivered relieves us from
responsibility.
Any special request please contact
shipping@clearcreekspas.com
or Live IM at:
Live
Chat.
|
 |
|
We
are happy to ship to Canada.
Of
course, any import or duty charges will be your
responsibility.
ALSO:
You MUST NOT check out
through Amazon.
You
must check out using a normal credit card.
|
|
IMPORTANT: The checkout system will be "fooled"
if you attempt to ship using FedEx as a carrier.
Please note we will have to email you before
shipping Fedex and review your options if you list
FedEx as your shipping choice. The FedEx listed
on the site is for USA shipments ONLY. |
|
Shipping Charges:
You
will have the option of shipping GROUND or USPS
Express. "GROUND" will normally BE USPS Priority
but we reserve the option of shipping different
carrier. USPS estimated delivery time is 6-10
days for Ground and 5 days for Express.
USPS has no tracking ability but
you DO get confirmation that order was shipped
and we get confirmation item was received.
|
Copyright © 2003-2011 Clear Creek Spa
Jacuzzi® is a registered trademark of Jacuzzi Inc. -
Jacuzzi Premium is a registered trademark
All Rights Reserved
|